Qualifications:

• Bachelor’s degree in a relevant field (e.g., healthcare administration, business, etc.).
• Proven experience as a receptionist, preferably in a healthcare or medical setting.
• Familiarity with medical terminology is a plus.
• Proficient in using office equipment (e.g., phone systems, fax machines, computers).
• Experience with hospital management software (e.g., Epic, Cerner, etc.) is a plus.
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in stressful situations.
• Knowledge of HIPAA regulations and patient confidentiality protocols.
• Compassionate, patient, and customer-oriented attitude.
• Basic knowledge of insurance billing procedures is beneficial.